Job Information
FirstService Residential Door Person in Philadelphia, Pennsylvania
Job Overview:Â Â
As a Doorperson youâll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests.
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Your Responsibilities:Â Â
- Greet and open the doors for residents andÂ
- Respond to all requests in a courteous, professional manner at all timesÂ
- Assist homeowners in and out of vehiclesÂ
- Communicate regularly with concierge regarding important resident informationÂ
- Provide directions to local parks, restaurants, airports
Call for taxi, limo service as neededÂ
Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policyÂ
- Proactively assist with packages andÂ
Report maintenance or cleaning requirements to managementÂ
Assist concierge during busy periods and break times, as neededÂ
- Assist with trash removal as neededÂ
- Report all resident concerns and complaints to concierge or managementÂ
- Assist with snow shoveling and ice melt applicationÂ
- Assist with placing and removing temporary walk off mats before and after rain and snow eventsÂ
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Skills & Qualifications:Â Â
- High school diploma or equivalencyÂ
Two (2) years of customer service experience
Effective written and verbal communication
- Strong customer service, communication and interpersonal skills requiredÂ
- Assist with placing and removing temporary walk off mats before and after rain and snow eventsÂ
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Compensation:Â Â
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$15.00/hourÂ
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Disclaimer Statement:Â Â
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The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.Â
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