Description

Amazon Web Services ("AWS") enable customers of all sizes to run their applications on Amazon’s industry-leading cloud computing infrastructure. AWS is growing very rapidly with over a million companies in over 190 countries on the platform. This growth is driving the need for an experienced leader at AWS Korea.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

In this role, the Head of Sales Operations, Korea will develop and execute the AWS Korea strategy, continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. As a member of the AWS Korea leadership team, this role will be lead working with other AWS Korea leaders to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The Head of Korea Sales Operations will drive the management cadence of the business and own the management system. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the initial proposal, administration and execution of the regions targets and goals, headcount plans, including market segmentation, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.

The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. The individual will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. The individual will be experienced at working with large data sets and the technical tools needed to work with them. The individual will have superb communication and customer-relationship skills, outstanding analytics insight, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation teams will be crucial to the effective execution of the responsibilities. The individual will help drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities

• Key partner of the Country Managing Director of AWS Korea

• Work with senior leadership to define Korea’s strategy and run the management cadence for the business

• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions

• Lead Korea-wide initiatives across the Operations group and be an active participant on this team

• Working with the management, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes.

• Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.

• Lead the modelling and development of recommendations for go-to-market execution

• Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Seoul, KOR

Basic Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field

• Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, e.g. the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.

• Strong business-process design experience. Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

• Strong written and verbal communication skills, with a track record of presenting to senior management

Preferred Qualifications

• Experience working within a high-growth, technology company would be highly beneficial

• MBA or other relevant advanced degree