Job Description

Insight Global is looking for 2 Customer Service Agent looking to work for a large healthcare company in Torrance, CA, this person needs to be 50 miles from Torrance. This position would be 9-5:30 PM with some later evening/weekend flex, and fully remote. In this role, you would be scheduling appointments, answering inbound calls and emails. This individual should expect to have 65+ communications per day with members, whether that is via phone, email, etc.

Register patients and the public for classes, assist patients with access to educational, emotional, and financial resources. They may also follow up with patients who were to call a specialist to schedule their appointment but don't follow through.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

1+ year experience CSR/Call Center (Being on ready status)

Healthcare background

Bubbly personality

High School Diploma

Epic Experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.